Frequently Asked Questions
The Answers You Need
Our Return Policy:
We do believe that you will love our product -but if for some reason there is a quality issue we will replace the item free of charge - if you would like to exchange a design, we will happily do so but courier costs will need to be covered.
Do you do Gift Cards:
Yes of Course - Let us know who the lucky person is, what amount or quantity you would like to spoil them with and we will send you an online gift voucher.
Our Payment Options:
Snapscan -Â EFT -Â Credit Card
- an invoice will be sent within 24 hours of ordering via mail or Whatsapp
Our Shipping Policy:
Shipping within South Africa is usually R130 - A quote will be obtained before shipping.
NapKin Cole can be sent through Courier Guy - you are welcome to send your own courier
There are also several pick up points within the Western Cape.